R and R Digital


Help and Support


Game Controllers and Joysticks

Input Settings


Touch Input and Settings

Touch Settings
Touch Input Layout


Internet Multiplayer Real-Time Games

WiFi and Internet Connections
My device's "Network Connection" shows "Connected, No Internet"
Quick Match never finds any players
How do I add my friends so they appear in the "Google Play Players" list?
Other issues


Virtual Reality Mode

About VR Mode
How to enable (or disable) VR Mode
VR Mode graphics appear "double-imaged", overlapping, shifting or flickering?


Android Devices (TVs, SetTop Boxes, Tablets and Phones)

Cyboid doesn't start
The In-App Purchasing areas don't show anything available


Amazon Devices (Fire TV Stick, Fire TV, Fire Tablets and Fire TV Edition)

Cyboid doesn't start




Game Controllers and Joysticks


Input Settings

The “Input Settings” Menu (shown below) is used to configure your Game Controllers and Joysticks.

Input Settings Menu

You can adjust the “sensitivity” of Game Controllers and Joysticks by changing the "Sensitivity" setting.

If the "Sensitivity" is set to "Minimum", you must move your joystick a larger amount before your player responds.

If the "Sensitivity" is set to "Maximum", your player responds to small movements of the joystick.

If your device has touch support, select the “Touch Settings” item to configure your touch input.





Touch Input and Settings


Touch Settings

The “Touch Settings” Menu (shown below) is used to configure your device’s touch input.

Touch Settings Menu

Select the “Touch Layout” menu item to view how the different areas of your display are used for touch input.

You can adjust the “sensitivity” of touch input by changing the "Sensitivity" setting.

If the "Sensitivity" is set to "Minimum", you must touch and move your finger a larger distance before your player responds.

If the "Sensitivity" is set to "Maximum", your player responds to small touch movements.

If the “Overlay” setting is “On”, various icons, cursors and information are displayed in-game as you touch different areas.

When you’re familiar with the touch input controls, you can turn the overlay off for a “clean” in-game experience.

Note: The Touch Overlay is automatically disabled in two player split-screen mode.




Touch Layout

The “Touch Layout” image (shown below) identifies the in-game actions assigned to each of the outlined “touch areas”

You can view the “Touch Layout” image in Cyboid from the menus or while in-game.

From the Main Menu, select “Settings”, then “Input Settings”, then “Touch Settings” and finally “Touch Layout”

If you’re playing a level, pause the game and then select “Input”, then “Touch Settings” and finally “Touch Layout”


Input Touch Layout

When you touch the blue "inventory" area and move up or down, a list of items and weapons appears at the bottom-right of your screen.

Moving up or down automatically cycles through your inventory, highlighting each item briefly.

Move left or right (or lift your finger) to select the highlighted item.

Touch the red "shoot" area to fire your weapon.

If your player is killed, touch this area to continue playing the game level.

When you touch the yellow "look", green "move" or purple "jump/turn/crouch" areas, a cursor and an “action ring" will appear.

The cursor and “action ring” are centered around where you touched the display.

The cursor follows the movement of your finger, but the “action ring” remains stationary.

To perform an action, move the cursor until it touches the “action ring”

The brightness of the "action ring" increases when the cursor is close and blinks rapidly when the action is performed.

When you lift your finger, the cursor and “action ring” both disappear.

The size of the "action ring" (and how far you have to move the cursor) is set according to your "Touch Sensitivity" setting.

If your "Touch Sensitivity" is set to "Minimum", the “action ring” is the largest size (and you must move the cursor a greater distance to perform an action.)

If your "Touch Sensitivity" is set to "Maximum", the “action ring” is the smallest size.

For example, to have your player "crouch", touch the purple "action" area and, without lifting your finger, move the cursor down until it touches the bottom of the "action ring"

When you lift your finger, the cursor and “action ring” disappear and your player will stand up again.





Internet Multiplayer Real-Time Games


WiFi and Internet Connections

Does your WiFi or internet connection have any of these issues?
  • Your internet connection is sometimes interrupted when online
  • Your WiFi speed seems fast on some days (or during certain hours) and slow on other days (or at times)
  • Some websites load quickly sometimes and slowly at other times
Here are some tips that may help improve your WiFi or Internet connection:
  • Other WiFi routers (for example, if your neighbours also have WiFi) or nearby equipment (for example, a TV) can affect your WiFi connection, speed or throughput
  • Check your router's manual (or online information) for recommendations and settings on these topics: "reducing interference", "reducing collisions" and "improving reliability"
  • Most WiFi routers use the same default "channel" for communication, so you may have better results by following your router's instructions to choose a specific "non-default" channel instead


My device's "Network Connection" shows "Connected, No Internet"
  • Check the Date, Time and Time Zone on your device are set correctly
  • Enable "Automatic date & time" in your device settings


Quick Match never finds any players

When you choose "Quick Match", the following "Local Split-Screen" settings are used to find other players:
  • Level Name
  • Game Type (Deathmatch, Survivor or Cooperative)
  • Skill (Easy, Medium or Hard)

The following options are set automatically and are not affected by your "Local Split-Screen" settings:


Allow HealthYes
Allow PowerupsYes
Allow ArmorYes
Weapons StayYes
Infinite AmmoYes
Items ReappearYes
Randomize ItemsYes

Reappear ForcedNo
Reappear AwayYes
Friendly FireYes (Deathmatch or Survivor)
No (Cooperative)
Fall DamageYes

Allow MonstersYes
Randomize Enemies  Yes

Time LimitNone
Kill LimitNone




Virtual Reality Mode


About VR Mode

VR Mode uses a VR device (like the "Google Cardboard") to transform Cyboid gaming into a fully three dimensional world!

VR Mode "works" by calculating and drawing seperate images for the left and right eyes so when you look through a VR device, you see what your brain expects to see in 3D!

Note: VR Mode is only active in Single Player or Internet Multiplayer Real-Time games (not Local Split-Screen games)

VR Settings Menu



How to enable (or disable) VR Mode:
  • Start a Single Player game and then press or swipe "back" to display the in-game menu
  • Select "Extra Settings" and then "VR Settings"
  • Select "VR Mode" to enable Virtual Reality Mode
  • Attach your VR device and you should see a fully three dimensional image!
  • To disable Virtual Reality Mode, select "VR Mode" again


VR Mode graphics appear "double-imaged", overlapping, shifting or flickering?

VR Mode is designed to make Cyboid gaming appear as a fully three dimensional world, but if you're seeing "double-vision" instead, here's how to fix it:

The "Intraocular" setting specifies the amount of "left/right eye" adjustment and must be set correctly for your VR device!

First, check this list of popular VR devices to see if there's an "Intraocular" setting you can use:

VR device(s) Intraocular setting
Default 0.50
Google Cardboard 2.0 0.50

Next, change the "Intraocular" setting to match your VR device:
  • If you're using a game controller, select the "Intraocular" setting and then press left or right
  • If you're using a touch device, swipe left or right over the "Intraocular" setting
  • Each press (or swipe) left decreases the "Intarocular" setting, pressing or swiping right increases the setting
  • Use your VR device to check if the image appears fully three dimensional without double-vision, flickering, etc.
Repeat those steps until you find the best setting for your VR device

Bonus!  If your VR device isn't listed above and you find a great "Intraocular" setting, send us an Email to support@randrdigital.com with the details (make/model/brand/type of your VR device and your "Intraocular" setting) so we can add it to the list … and as a "thank you!", we'll send you a Google Play Promotional code for a Cyboid In-App Item!





Android Devices (TVs, SetTop Boxes, Tablets and Phones)


Cyboid doesn't start, you see an error that Cyboid has stopped, or you see a green error screen.

Please check these things first:
  • Cyboid was installed correctly from the Google Play Store
  • Make sure you have the latest updates for device, apps and Cyboid
  • Update the "Google Play Store" and "Google Play Games" apps on your device
  • The date and time on your device are set correctly
  • Try closing other apps to free up more memory and resources
  • Uninstall and reinstall Cyboid
  • Try restarting your device
If those steps don't get Cyboid running for you, we're sorry and want to help!

Please send us an email with details about your device (model, Android OS version, etc.) and your purchase (receipt number, date/time, etc.)

If you see a green error screen when starting Cyboid, make sure you include the error number displayed in your EMail to us.

We'll respond as soon as possible so you can start playing Cyboid!


The In-App Purchasing areas don't show anything available!

The Google Play Store might be out-of-sync … try this:
  • Select the "Device Settings" icon (usually a gear)
  • In the Device Settings, select the "Apps" icon
  • Find and select the "Google Play Store" app
  • In the Google Play Store settings, select "Clear Data" and then "Ok" to confirm.
  • Next, select "Force Stop" and then "Ok" to confirm.
  • Leave the settings and return to the "launcher" (click back a few times, or click the home button)
  • Start Cyboid and check the In-App Purchasing sections
If the In-App Purchasing sections still don't show anything available, repeat the same steps above but restart your device instead of launching Cyboid.





Amazon Devices (Fire TV Stick, Fire TV, Fire Tablets and Fire TV Edition)


Cyboid doesn't start, you see an error that Cyboid has stopped, or you see a green error screen.

Please check these things first:
  • Cyboid was installed correctly from the Amazon App Store
  • The date and time on your device are set correctly
  • You may need to close other apps to free up more memory or resources
  • Make sure you have the latest updates for your device and Cyboid
  • Uninstall and reinstall Cyboid
  • Try restarting your device
If those steps don't get Cyboid running for you, we're sorry and want to help!

Please send us an email with details about your device (model, etc.) and your purchase (receipt number, date/time, etc.)

If you see a green error screen when starting Cyboid, make sure you include the error number displayed in your EMail to us.

We'll respond as soon as possible so you can start playing Cyboid!